Products & Services

GoCUCards offers a complete suite of credit card portfolio consulting services

The core service is the “Credit Card Program Evaluation & Recommendation Report”. New Program Start Ups and Implementations, Contract, Pricing and RFP reviews are available.

Put our experience to work for you-we become an extension of your staff and work in your very best interests.

Card Analysis Solutions provides more than just a performance analysis of the credit card outstandings and cardholder activity.

The Credit Card Portfolio Evaluation and Recommendation Report is a completely independent and objective view of the strengths, weaknesses and opportunities of your credit card program and includes the following:

  • Processor Invoice Audit (Cost Savings & Expense Reduction)
  • Income Analysis
  • Fee Income Audit
  • Active and Inactive Account Analysis
  • Program Structure Review
  • Program Redesign
  • Fee Structure Review and Recommendations
  • Rate Recommendations
  • Portfolio Activity Strengths and Weaknesses
  • Establishing Realistic Program Goals
  • Regional Card Program Comparisons

Upon completion of the report, a 90 minute teleconference is scheduled to review the findings and recommendations in more detail. Take a look at the credit unions that have benefited from this unique, independent and objective analysis (and saved a lot of money in the process).

Ondine is committed to make your credit card program work for your credit union. After completion of the Credit Card Program Evaluation and Recommendation Report, Ondine is available for onsite operational consulting and will work (with you and your processor) to implement any necessary changes to your program to ensure the maximum results are achieved.

Has it been a while since your card processing contract has been reviewed? Is your credit union on an auto renewal program? Thinking about changing processors? Are you approaching the contract re-negotiation stage? Are you utilizing the best available processing platform and options for your credit union?

Ondine can review your existing card processing contract and ensure your credit union is getting the best possible deal. Whether you are contemplating changing processors or re-negotiating your existing contract, Ondine can help you through this tedious and arduous process.

Can't make it to one of the "School of Credit Card Program Management" classes? Ondine's "Dancing with The Cards" Manual is available for purchase for $349. Included are Best Practice in Credit Card Operations, Program Structure, Cost Control, Income Generation, Marketing, Organizational Structure and much more! The manual is updated throughout the year and completely rewritten every year.

Ondine will share with you best practices for overall Credit Card Portfolio and Program Management- as she has been teaching methods to credit unions since 2003. The entire manual and course has been updated for 2015, The class spans 2.5 days at various locations throughout the United States.

We always have a variety of guest speakers- specific experts in their field- from Rex Johnson and Ed Swanson (lending gurus extraordinaire) to marketing experts, fraud experts and even discussions directly with card processors. Each class is unique with new guest speakers each and every class! It is always fun and very interactive! Ondine personally guarantees your satisfaction with the class and if you are not completely satisfied, you will receive a 100% tuition refund.

Ondine Irving is available to speak at your convention, league meeting or credit union event. Topics range from Effective Credit Card Program Management to mini-sessions of the "School of Credit Card Program Management". For additional information, please email


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