Ondine's Calendar

Speaking



Credit Card School

School of Credit Card Program Management, Washington, DC

August 28-30, 2019

The Hay Adams Hotel (Our meeting room overlooks The White House!)

School of Credit Card Program Management, Honolulu, Hawaii

September 25-26, 2019

HawaiiUSA Federal Credit Union (first priority to Hawaii Credit Unions)

SOLD OUT

School of Credit Card Program Management, Palm Springs, California

November 06-08, 2019

The Parker, Palm Springs, California

School of Credit Card Program Management, Huntsville, Alabama

February 05-07, 2020

Redstone Federal Credit Union

COMING SOON


Video Webcasts

Best Practices in Card Program Management

September 04, 2019

September 4, 2019: Card Program Management 101

The KISS Principle with credit card programs
What the best run Credit Union card programs have in common
The single most important aspect to card program profitability
Are you offering your members the right product
Benefits/Downfalls of card processing options: Full Service vs In House
Structure your organization for success
Portfolio Growth Strategies- what works and what doesn’t
Marketing and awareness strategies

Managing Income and Expense of Your Credit Card Portfolio

September 11, 2019

September 11, 2019: Managing The Income & Expense of Your Program

The three components to maximizing profitability
Stripping down the numbers of your credit card portfolio
How profitable should your credit card program be?
Are you paying too much for your card processing?
Most common expenses and how to reduce or eliminate
The RFP process- do it yourself method.

Understanding The Benefits and Options with Loyalty Programs

September 18, 2019

September 18, 2019: Maximizing Loyalty Programs: Usage, Expense and Redemptions with special guest, Sarah Cole from RAZR Rewards

Are you utilizing your loyalty program in the most efficient manner?
All the options a modern reward program must offer
Why has there been a major shift to cash back?
Is your CFO concerned about liability and redemption expense?
Are merchant programs really "all that"?
How can you expand loyalty beyond the credit card program?
What are the potential unique ways for members to earn and redeem points?
How do you shift your program from being transactional to a relationship product??


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