Credit Card School
School of Credit Card Program Management, Washington, DCAugust 28-30, 2019
The Hay Adams Hotel (Our meeting room overlooks The White House!)
School of Credit Card Program Management, Honolulu, HawaiiSeptember 25-26, 2019
HawaiiUSA Federal Credit Union (first priority to Hawaii Credit Unions)
School of Credit Card Program Management, Palm Springs, CaliforniaNovember 06-08, 2019
The Parker, Palm Springs, California
School of Credit Card Program Management, Huntsville, AlabamaFebruary 05-07, 2020
Redstone Federal Credit Union
Best Practices in Card Program ManagementSeptember 04, 2019
September 4, 2019: Card Program Management 101
The KISS Principle with credit card programs
What the best run Credit Union card programs have in common
The single most important aspect to card program profitability
Are you offering your members the right product
Benefits/Downfalls of card processing options: Full Service vs In House
Structure your organization for success
Portfolio Growth Strategies- what works and what doesn’t
Marketing and awareness strategies
Managing Income and Expense of Your Credit Card PortfolioSeptember 11, 2019
September 11, 2019: Managing The Income & Expense of Your Program
The three components to maximizing profitability
Stripping down the numbers of your credit card portfolio
How profitable should your credit card program be?
Are you paying too much for your card processing?
Most common expenses and how to reduce or eliminate
The RFP process- do it yourself method.
Understanding The Benefits and Options with Loyalty ProgramsSeptember 18, 2019
September 18, 2019: Maximizing Loyalty Programs: Usage, Expense and Redemptions with special guest, Sarah Cole from RAZR Rewards
Are you utilizing your loyalty program in the most efficient manner?
All the options a modern reward program must offer
Why has there been a major shift to cash back?
Is your CFO concerned about liability and redemption expense?
Are merchant programs really "all that"?
How can you expand loyalty beyond the credit card program?
What are the potential unique ways for members to earn and redeem points?
How do you shift your program from being transactional to a relationship product??