Our team

Ondine Irving

Ondine Irving is the owner and founder of GoCUCards.

Ondine has been part of the credit union community since 1985 as her first job as a teller at Baxter Credit Union (Vernon Hills, Illinois) and was hired by Lending Solutions founder, Rex Johnson (www.rexcuadvice.com). Her credit union background includes all areas of credit union operations, statistical analysis, branch operations, accounting, card services (Credit/Debit/ATM operations) and marketing.

Ondine expanded her passion for credit unions and credit cards and worked as a Business Consultant for one of the industry’s premier credit card processors, Certegy Card Services (now FIS). Her role at FIS included working with Certegy’s largest credit union clients in portfolio development and marketing. She also had a short stint at Raddon Financial Group assisting in creating and enhancing the credit card program analysis, before venturing out on her own in 2003 to try her hand at running her own business, Card Analysis Solutions...now GoCUCards...and 15 years later is still going strong.

Ondine is an Australian citizen by birth and moved to the United States during her childhood. She currently lives in the northern suburbs of Chicago.

Lori Reiss

Chief Debit Officer

Lori spent 29 years working for Baxter Credit Union. She began her career in Credit Card Operations, reporting to Ondine Irving. In 2001, she was promoted to Director of Account Services, and was responsible for back office operations, including Credit, Debit, ATM, ACH, Wires, New Account Openings, Check Processing and Fraud Prevention.

Lori’s experience also includes strategic planning, contract negotiation, vendor management, marketing and credit and debit card conversions. She served on three PSCU Advisory Committees, and eFunds (now FIS) Card Advisory Board.

She resides in a suburb of Chicago with her family.

Lori can be reached at Lori@GoCUCards.org

Olivia Volpe

Events Manager

As the Events Manager for GoCUCards, Olivia works to make sure our events are top notch. A 2013 graduate of Tulane University, Olivia has a background in sales, customer service and social media management. She is responsible for coordinating Ondine’s Schools of Credit Card Management held multiple times a year across the country.


You can follow Ondine Irving and Credit Union Credit Cards GROUP on LinkedIn