Our team

Ondine Irving

Ondine Irving is the owner and founder of GoCUCards, Card Analysis Solutions and CreditCardConnection.org.

Ondine has been part of the credit union community since her first job as a teller at Baxter Credit Union (Vernon Hills, Illinois) in 1985 and was hired by Lending Solutions founder, Rex Johnson (www.rexcuadvice.com). Her credit union background includes all areas of credit union operations, statistical analysis, branch operations, accounting, card services (Credit/Debit/ATM operations) and marketing.

Ondine expanded her passion for credit unions and credit cards and worked as a Business Consultant for one of the industry’s premier credit card processors, Certegy Card Services (now FIS). Her role at FIS included working with Certegy’s largest credit union clients in portfolio development and marketing. She also had a short stint at Raddon Financial Group assisting in creating and enhancing the credit card program analysis, before venturing out on her own in 2003 to try her hand at running her own business, Card Analysis Solutions, and 13 years later is still going strong.

Ondine is an Australian citizen by birth and moved to the United States during her childhood. She currently lives in the suburbs of Chicago.


Sarah Snell Cooke

Sarah Snell Cooke, principal at Cooke Consulting Solutions, is a communications and business development expert with nearly 20 years in the credit union community. Cooke served at Credit Union Times in various capacities of growing responsibility, from Washington, DC reporter to editor-in-chief to publisher/editor-in-chief. During that time, she was named to the 2015 Folio Top Women in Media and ALM Media’s 2015 Manager of the Year. Cooke also serves on the board of $420M APL FCU and was recently elevated to secretary of the board. Previously, she served as an associate volunteer at the credit union. Prior to CU Times, she wrote about credit union regulation for Credit Union Regulatory Insider. She holds a master’s in business administration and a bachelor of arts in political science with a minor in journalism. She lives in Maryland with her husband, two children, two dogs and four cats. When not talking credit unions, you can find her on a volleyball court.


Olivia Volpe

As the Events Manager for GoCUCards, Olivia works to make sure our events are top notch. A 2013 graduate of Tulane University, Olivia has a background in sales, customer service and social media management. She is responsible for coordinating Ondine’s Schools of Credit Card Management held multiple times a year across the country. Olivia will be attending law school in the Washington DC area beginning Fall 2017.


Connect

You can follow Ondine Irving and Credit Union Credit Cards GROUP on LinkedIn